FAQ
About Systers
Who are we?
The Systers project was founded by Veronika Allister, an expert on biohacking and female health optimisation. Our goal and joy is to educate women of all generations in questions of care for the female body and mind. In our modern, rushed world, we love to show how to interconnect the wisdom of our grandmothers with a scientific approach and latest technology from the area of longevity and biohacking. All this so that all of us can live a long, quality and fulfilled life in our bodies.
What do we offer?
We offer dietary supplements, functional foods, and natural cosmetics from world producers who meet our high standards and strict requirements. Besides ingredients and quality of production, we also care deeply about an ethical treatment of the animal kingdom and the planet, and we must resonate with the values and overall philosophy of the manufacturer, too.
We are not just an e-shop, however.
We also offer valuable know-how concerning female biology and longevity under the expertise of our founder Veronika Allister to women interested in optimising their health. We organise our weekend Systers camps where you can try out the principles of biohacking in practice. Last but not least, we also cater to companies that want to educate their employees in the area of biohacking and health optimisation.
How do we choose our suppliers?
All our suppliers meet our high standards, so that, with a clear conscience, we can offer you only products that truly work. An evaluation of the quality of ingredients, production and testing process is an absolute must. Moreover, we are always interested in the company philosophy and an ethical and ecological approach to the planet.
What is biohacking?
At Systers we view biohacking as a holistic approach to human health that combines the wisdom of ancient cultures with modern scientific knowledge and technology. This approach to the human body and mind teaches us how to listen to the signals of our body and return to natural balance, which results in the optimisation of health and prevention of more than just diseases of civilisation.
Why should we approach the female body differently than the male body?
From a biological point of view, the female body differs quite significantly from the male body. This is because the female body is greatly influenced by hormones and the menstrual cycle associated with them. As a result, the functioning of the female body varies throughout the month, depending on the phase of the cycle. Additionally, female biology changes greatly in different life stages, requiring special attention during pregnancy or menopause, for example. That is one of the reasons why most health research is done on men, as they are not as affected by hormonal changes. Thus, female biology remains shrouded by many mysteries, despite the fact that we live in the 21st century. At Systers, we try to unveil them for you, one by one.
Products
How to best store the products?
Unless the product label states otherwise, we recommend storing the products in a sealed container in a cool and dry place, such as the pantry or a cupboard. Try to protect them from humidity (for example in the bathroom) and heat (a cupboard above the stove). They should ideally be stored in their original container, as it is designed to suit the needs of the product. Make sure your hands are dry before handling the products.
Can our products be used by men?
With the exception of products formulated for specific female needs, all our products are suitable for men, too. In some cases, the recommended use may differ, however. If you have doubts, consult with your doctor or email us at info@syster.bio
Can our products be used by children?
We offer products suitable for children, too, but always consult every particular case with your paediatrician. However, you can start for example with Black Stuff Happy Tummy for children without a second thought. These delicious sweets will provide your little loved ones with valuable micronutrients and minerals.
Are our products suitable for pregnant women?
We offer many products that are suitable for women who are carrying a small human being under their heart. Here you will find natural supplements that might be helpful at this life stage. Consult the use of other supplements with your doctor, or you can email us at info@systers.bio.
How to understand supplements? How to combine them?
We will be happy to assist you with specific protocols and combinations. Just send us your inquiry at info@systers.bio.
Shopping, orders, payments
How long does it take for the products to be delivered?
All products that we have in stock will be delivered to you within 3 working days.
What payment methods do we offer?
You can pay by all the standard methods at our e-shop (by card, bank transfer, cash on delivery, Apple Pay, and Google Pay), and you can also use your Benefit Plus card.
What are the options of in-store pick-up?
You can pick up your order in person at our warehouse in Aš. Email us at info@systers.bio and we will arrange it.
How can I return products?
You can return purchased merchandise within 14 days, no reason given. However, the products must not be damaged or rendered unhygienic. To return products, fill in the form and send us the goods to the address below. We will refund you promptly.
How can I claim a refund for faulty products?
Goods can have defects, either apparent or hidden. In either case, you can apply for a refund. You can learn more in our general terms and conditions. To claim a refund, email us a photograph showing the defect at info@systers.bio. Within 3 days, we will make a decision concerning the refund and steps to be taken and will inform you about the process of return and refund within 30 days. Here you will find more information.
Systers camp
What is Systers Camp?
Systers camps are weekend retreats planned and perfected to the last detail, where women come to rest, pause, learn about female biohacking and longevity, and pamper themselves. They afford you a chance to practise various breathing techniques and movements, cold exposure, try food prepared according to the principles of longevity, rejuvenation technology, and a combination of supplements designed specifically for women. All of this under the guidance of experienced lecturers including our founder, Veronika Allister.
Who can participate?
Our camps welcome women of different generations; some of them have practised biohacking for a long time, others are complete beginners, some are in good shape, others less so. That is to say that any woman who wants to take some time for herself and learn about female biohacking can come to our camp. We will make sure she feels wonderful with us.